Terms of Use

Welcome to our website scentandflame.gr. These Terms of Use govern your access to and use of scentandflame.gr. Access to and use of this website and the purchase of products from scentandfame.gr is based on the assumption that these Terms of Use have been read, understood and accepted by you.

This website is managed and maintained by the sole proprietorship Maria Sultana Iliadou (hereinafter referred to as "the company"), based in Alexandroupolis, at 31 Venizelou Street, 68132, Alexandroupolis, Greece, with the VAT number 168214568. If you do not agree with the Terms of Use of the Business in whole or in part, please do not use our website.

Access to scentandflame.gr and its use, including viewing web pages, contacting the company, downloading information about products and making purchases from the website are carried out by our users exclusively for personal purposes, which must not be connected in any way with any commercial, business or professional activity.

We remind you that you are responsible for the use of scentandflame.gr and its contents. The company shall not be held responsible for the use of the website and its contents by any of its users that does not comply with the applicable laws and regulations, without prejudice to the company's liability for intentional torts and gross negligence.

In particular, you are responsible for the disclosure of information or data that is incorrect, false or relates to third parties (in case such third parties have not given their consent), as well as for any unlawful use of such data or information.

Privacy Policy & Personal Data Protection

The company has adapted the GDPR framework.

Personal data is processed in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679), any specific national and European legislation for certain sectors, the applicable Greek legislation for the protection of personal data, as well as for the protection of personal data and privacy in the electronic communications sector (Law 3471/2006 , as amended) and the decisions of the Personal Data Protection Authority (Hellenic Data Protection Authority).

We recommend that you read the Privacy Policy, which also applies in the case of user access to scentandflame.gr and use of the relevant services without making purchases. The Privacy Policy will help you understand how and for what purposes scentandflame.gr collects and uses your personal data.

Copyright Intellectual property rights

The contents of scentandflame.gr which include, indicatively and not exclusively, works, illustrations, images, dialogues, music, sounds, videos, documents, sketches, sizes, logos and any other material published on scentandflame. gr in any form, such as menus, web pages, graphics, colors, colors, designs, tools, fonts, website design, diagrams, layouts, layouts, methods, procedures, functions and software that are part of scentandflame.gr, are protected under any other intellectual property rights of the company and their respective owners.

The company has the exclusive right to approve or prohibit any reproduction (direct and indirect, temporary or permanent or by any other means or in any form, in whole or in part) of scentandflame.gr and its content.

Regarding the use of scentandflame.gr, only the promotion of the website and its content is allowed.

It is also allowed to conduct all other temporary reproduction actions that are temporary or incidental and constitute an integral and basic part of the promotion of scentandflame.gr and its content and which do not have independent economic significance. In addition, you are permitted to browse the website for the purpose of lawful use of scentandflame.gr and its content.

Reproduction, by any means or in any form, in whole or in part, of scentandflame.gr and its content is not permitted. The authors of works published on scentandflame.gr are entitled at any time to claim authorship of their work and to object to any distortion or other modification of the works, including any damage to the works that may be detrimental to the authors' honour and reputation.

You undertake to comply with the copyright of authors who choose to publish their work on scentandflame.gr or have collaborated with scentandflame.gr to create new expressive and artistic works with the aim of publishing them, not only exclusively on the website, or which form an integral part of the website.

In any case, you may not use, in any way or form, the content of the website or any individual work protected by copyright or any other intellectual property right. For example, you must not alter or modify the content of the website or any work protected by copyright and any other intellectual property right without the consent of the company and without the consent, where necessary, of any author of the works published on scentandflame.gr.

Links to other web sites

The Website may contain hyperlinks and links to other websites. The company expressly declares that it bears no responsibility for the content of the above websites, which are governed by their own terms of use, which the User must read carefully before browsing any of them.

Disclaimer of content

The company has made every effort to prevent the publication on its website of content that describes or reflects situations of physical or psychological violence or content that, depending on the sensitivity of the users of scentandflame.gr, may be considered to violate political beliefs or human rights and human dignity in all its forms and manifestations.

In any case, the company does not guarantee that the content of the website is appropriate or legal in other countries outside Greece.

However, in the event that such content is considered unauthorized by law or illegal in some of these countries, please do not visit our website and in the event that you nevertheless decide to visit it, we hereby inform you that you are solely and personally responsible for the use of the services provided by scentandflame.gr and in which you engage.

The company has also adopted measures to ensure that the content of scentandflame.gr is accurate and does not contain incorrect or outdated information.

However, the company cannot be held responsible for the accuracy and completeness of the content published by the company on its website, except in relation to its liability for intentional and gross negligence offences and as otherwise provided by law.

In addition, the company cannot guarantee that the website will operate uninterrupted, without interruptions and errors due to the connection to the Internet.

At the same time, please contact your Internet service provider or check that each device for connecting to the Internet and accessing web content is properly enabled, including your browser.

Although the business uses its best efforts to ensure smooth access to its website, the dynamic nature of the Internet and web content may not allow the business to operate without pauses, interruptions or discontinuity due to website updates.

The company has implemented sufficient technical and organizational security measures to protect the services on scentandflame.gr, the integrity of traffic data and electronic communications in order to prevent unauthorized use or access to data as well as the risks of dissemination, destruction and loss of data and confidential/non-confidential information about the users of scentandflame.gr and to avoid unauthorized or unlawful access to such data and information.

Limitation of Liability

The company fully complies with the provisions of the Civil Code regarding the sale and the provisions of Law 2251/1994 on Consumer Protection as codified and in force today.

The company, in the context of its transactions from the online store, informs the Customer based on the availability or non-availability of the products and in no case can guarantee the availability of these products. In any case, the company undertakes to inform the Customer in good time of the non-availability, in which case it shall bear no further responsibility.

The company strives to provide high quality services on a daily basis. In good faith, the company is not responsible and is not bound for any errors in features, photos and prices of products listed in the online store and cannot ensure that there will be no errors from any cause when entering and/or updating the features and/or price of a product.

The company has no responsibility for any unauthorized interventions of third parties in products and / or services and / or information available through the e-shop.

The company makes no representation that the information contained in the documents and communications published on this server is appropriate for any purpose. Any such document and related graphics are provided "as is" without warranty of any kind.

The company is not responsible or liable for any damage and/or moral damage that may result from failure to provide support services.

The company makes every effort to provide a high quality service but cannot guarantee that there will be no interruptions or errors.

Pricing Policy

All prices listed in the e-shop include Value Added Tax (VAT).The prices of the e-shop can change at any time and will be posted on the site.

Applicable law & online consumer dispute resolution

In accordance with Directive 2013/11/EC, which was incorporated in Greece by means of Directive 70330/2015, the possibility of electronic resolution of consumer disputes through the Alternative Dispute Resolution (ADR) procedure is now provided for throughout the European Union. If the customer has the status of a consumer (i.e. a natural person acting outside his/her professional capacity) and has any problem with a purchase made from our Website, he/she can initiate the ADR procedure through the single pan-European platform for electronic dispute resolution (EDR platform) available

https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage

These Terms of Use are governed by Greek law.